Greeley Colorado Latham Trading Post
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Ertl's 5-Pc John Deere Set 3
Ertl's 5-Pc John Deere Set 3
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Shipping & Returns Shipping & Returns

We are a family owned business with over 20 years of retail experience under our belts. We work hard to locate quality merchandise and offer it to the public at a fair price. We do not expect to get rich quick, but earn every dollar we can manage to acquire. Please shop with the confidence that we will do our best to satisfy you within the limits of good business practices. We have shipped orders to every one of the 50 United States, Argentina, Australia, Brazil, Canada, China, Cyprus, Dominican Republic, England, Finland, Germany, Hong Kong, Iraq, Ireland, Israel, Italy, Japan, Macau, Mexico, Netherlands, New Zealand, Norway, Okinawa, Oman, Peru, Poland, Portugal, Puerto Rico, Scotland, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey and Venezuela using the most economical means possible for the quickest, most reliable service. Our clients include individuals, collectors, banks, major theme parks, colleges, universities, advertising agencies, marketing companies, theatrical organizations, marching bands, museums, restaurants, hotels, vacation resorts, reenactors, riding clubs, government agencies, movie and television production companies, actors, stuntmen, and most importantly: you. Thanks for visiting our website. We'd love to help you with your event.


 
Look here to see what our customers say about us. Thank you!

 

Q -
How long will my order take?

A - Most orders received by 2:00 p.m. MST are shipped the same day from our Colorado location. For delivery times from our Colorado location via UPS Ground Service, click here. We always do our very best to get your order to you quickly. Orders placed by U.S. Mail and paid by check will take additional time. Call us toll-free in the U.S. (866)469-5454 to order with VISA/MC/AMEX/DISCOVER.
 
 
Q - Do you ship overseas?

A - Yes, we ship World-Wide! Foreign buyers should choose the 'Table Rate' for shipping at checkout. We will email the actual shipping and merchandise cost. At that time you may choose to complete the transaction or cancel the order.

To cover our costs and protect ourselves, these conditions must be met:

  1. All overseas shipments will be sent by USPS Express or Priority Mail, which is paid for by the buyer. After placing your order, we will contact you with the additional costs of shipping your order which must be paid before we release it. In addition, foreign buyers agree to pay our processor's currency conversion rates and administrative fees.
  2. The buyer is responsible for all foreign duties, taxes and tariffs, if any.
  3. Foreign buyers must provide a telephone number for inclusion on the Customs and delivery forms.
  4. We have had great success when these conditions are met. We will provide USPS Tracking info which the buyer can follow through the US Postal System to the port of entry in their own country.

Our shipping costs are actual costs plus a small amount for boxes, packing, etc. Note that certain items are forbidden to import to certain countries. (No straw hats to Ireland, for example.) Check your local regulations before ordering please. We do not ship our replica firearms outside the U.S.

Stateside, we ship UPS Ground or USPS Priority Mail except in extreme cases to save you money. We will ship Priority Mail, Express Mail, UPS 2nd Day Air or Next Day Air Saver at your request and expense.

We do not suggest overnight shipping as the costs often exceed the value of the goods being ordered.

Expect an email from UPS or USPS with your tracking number and estimated date of delivery.

Please Note: Shipping large items (like sombreros) faster than Ground Service will incur dimensional weight charges when shipped faster than Ground Service. While we may have covered some of these additional expenses in the past, we can no longer bear the extra cost with rising rates. Even the Postal Service has gone to dimensional weight. By ordering faster shipping, you agree to pay the actual amount. The online estimator does not consider package size.

Q - What's your return policy?

A -
You may return any unused purchase, complete with tags and original packing for replacement or exchange within 10 days at your expense. Special Purchases excepted. There are no refunds offered. If your package arrives with visible damage, you can refuse it immediately. Just let us know so we can get a replacement out to you at once! We can not refund shipping expenses, including duties, tariffs and foreign taxes. Please note, we are very wary of returns around Halloween, New Year's and Cinco de Mayo. We carefully inspect each item returned for evidence that it was worn. This is for your benefit as a buyer. Please call first to obtain a Return Authorization. Sombreros and other hats can not be returned for health reasons. We will not accept returns of any ponchos or sombreros from October 29th thru November 10th.

Q - I placed an order but didn't receive an email?

A -
We are great communicators, but we NEVER send SPAM or unsolicited advertising of any kind. When we do send email to you, it is regarding an order you placed, or in response to an inquiry you sent us. Please add us to your email favorites list. If you placed an order and did not hear from us, please check your spam folder and settings. You should receive an Order Confirmation from us, and a Tracking Notification from UPS or USPS.

Also, some people don't click on the 'Confirm Order' button at the end of the ordering process. If you failed to do that, we would never receive your order. Log in again and you should find the items still in your shopping cart.  


Q -
I received a different item than I ordered?

A - We do our best to ship what you ordered. Due to the uniqueness of handmade items, yours may look slightly different than the photo on the website. We occasionally will ship a substitute item of equal or greater value for our customers with a short deadline for a special event. If the substitute is not acceptable, kindly return it to us for exchange of the item originally ordered when it is available. Most likely, you'll want to keep the more expensive substitute.

 
Q - Is there a minimum order?

A -
No, but shipping costs are proportionately higher for orders under $25.00.  

Q - Do you protect my personal information?

A -
Absolutely! Our privacy policy is stated here.
 

Q - Do you sell wholesale?

A -
No. And shame on any wholesaler who sells to the general public!

 
Q - Can your firearm replicas be modified to fire?

A -
No. We sell only replicas for display and collectors' use. Modification of our offerings are dangerous and illegal.

 
Q - Do you ship firearm replicas?

A -
We do within the U.S. It is up to the purchaser to be aware of and comply with local and state laws in their own area however.

 
Q - My blanket (or rug or poncho) isn't the same size as stated?

A -
We publish the manufacturer's described sizes, or correct them when the average changes.

 
Q - My hoodie fell apart in the washer

A -
Most of the Mexican textiles we sell are handmade or handwoven. We suggest hand washing or using the gentle cycle of the washer and drip-drying. Treat as you would a sweater Grandma made for you!

 
Q - What hat size are the sombreros?

A -
Unlike American hat sizing, most sombreros are made with a tapered crown which will fit most adults. Some will wear them higher, some lower, but they fit most everyone up to size 7-1/2. A few of our high-end palm sombreros are made by head size and you can order the same as American hats.

 
Prices are subject to change without notice.
 

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Specials
Jumbo Light Stick
Jumbo Light Stick
$2.50
$1.25
Bestsellers
01.13 x 19 Sarape Placemat
02.9 x 9 Sarape Square
03.Eastwood Style Poncho
04.Mini Charro Sombrero
05.Sarape Bookmark - Set of 3
06.Mexican Falsa Blanket 50 x 74
07.Mexican Blanket Poncho
08.Kid's Saltillo Poncho
09.Mini Charro Sombrero 5-Pack
10.15 x 70 Sarape Table Runner
Reviews
Eastwood Style Poncho
Received my Poncho (in Green) very quickly. It looks great a ..
5 of 5 Stars!
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