To cover our costs and protect ourselves, these conditions must be met:

1. All overseas shipments will be sent by USPS Express or Priority Mail, which is paid for by the buyer. After placing your order, we will contact you with the additional costs of shipping your order which must be paid before we release it. In addition, foreign buyers agree to pay our processor's currency conversion rates and administrative fees.
2. The buyer is responsible for all foreign duties, taxes and tariffs, if any.
   
3. Foreign buyers must provide a telephone number for inclusion on the Customs and delivery forms.
4. We have had great success when these conditions are met. We will provide USPS Tracking info which the buyer can follow through the US Postal System to the port of entry in their own country.

Our shipping costs are actual costs plus a small amount for boxes, packing, etc. Note that certain items are forbidden to import to certain countries. (No straw hats to Ireland, for example.) Check your local regulations before ordering please. We do not ship our replica firearms outside the U.S.

Stateside, we ship UPS Ground or USPS Priority Mail except in extreme cases to save you money. We will ship Priority Mail, Express Mail, UPS 2nd Day Air or Next Day Air Saver at your request and expense.

We do not suggest overnight shipping as the costs often exceed the value of the goods being ordered.

Expect an email from UPS or USPS with your tracking number and estimated date of delivery.

Please Note: Shipping large items (like sombreros) faster than Ground Service will incur dimensional weight charges when shipped faster than Ground Service. While we may have covered some of these additional expenses in the past, we can no longer bear the extra cost with rising rates. Even the Postal Service has gone to dimensional weight. By ordering faster shipping, you agree to pay the actual amount.

Also, some people don't click on the 'Confirm Order' button at the end of the ordering process. If you failed to do that, we would never receive your order. Log in again and you should find the items still in your shopping cart.  


Q - I can't complete checkout when it gets to the shipping section?

A - We have seen the UPS server overly busy at times which prevents obtaining a shipping quote for an order. Please return to the shopping cart and try checkout again. 


Q - I received a different item than I ordered?

A - We do our best to ship what you ordered. Due to the uniqueness of handmade items, yours may look slightly different than the photo on the website. We occasionally will ship a substitute item of equal or greater value for our customers with a short deadline for a special event. If the substitute is not acceptable, kindly return it to us for exchange of the item originally ordered when it is available. Most likely, you'll want to keep the more expensive substitute.

 
Q - I want to send a gift. Do you include pricing?

A - We do not send pricing information when the order is sent to a different name, regardless of the address. We do include an invoice with pricing information when the order is sent to the same name as the person ordering, regardless of the address.  
Also, we can include a note from you. Just ask in the comments section at the end of the order process.

 
Q - Is there a minimum order?

A - No, but shipping costs are proportionately higher for orders under $25.00.  

 
Q - I saw something here yesterday and now I can't find it?

A - We work diligently to maintain the website. We hate selling things we do not have on hand, so we do our best to keep the website current. The item apparently sold out.

 
Q - Do you protect my personal information?

A - Absolutely! Our privacy policy is stated here.
 

Q - Do you sell wholesale?

A - No. And shame on any wholesaler who sells to the general public! We do discount large quantity purchases however.

 
Q - Can your firearm replicas be modified to fire?

A - No. We sell only replicas for display and collectors' use. Modification of our offerings are dangerous and illegal.

 
Q - Do you ship firearm replicas?

A - Only within the U.S. It is up to the purchaser to be aware of and comply with local and state laws in their own area however. In California, for example, a display plaque must accompany a replica gun purchased. Please order accordingly.

 
Q - My blanket (or rug or poncho) isn't the same size as stated?

A - We publish the manufacturer's described sizes, or correct them when the average changes.

 
Q - My hoodie fell apart in the washer

A - Most of the Mexican textiles we sell are handmade or handwoven. We suggest hand washing or using the gentle cycle of the washer and drip-drying. Treat as you would a sweater Grandma made for you! Mexican yarns are not spun as tightly as we are accustomed to. Also, we may have lost our familiarity with handwoven articles. Treat them gently.

 
Q - What hat size are the sombreros?

A - Unlike American hat sizing, most sombreros are made with a tapered crown which will fit most adults. Some will wear them higher, some lower, but they fit most everyone up to size 7-3/8. A few of our high-end palm sombreros are made by head size and you can order the same as American hats.

 
Prices are subject to change without notice.
 

We are a family owned business with over 25 years of retail experience under our belts. We work hard to locate quality merchandise and offer it to the public at a fair price. We do not expect to get rich quick, but earn every dollar we can manage to acquire. Please shop with the confidence that we will do our best to satisfy you within the limits of good business practices. We have shipped orders to all 50 States, Argentina, Australia, Brazil, Canada, China, Cyprus, Dominican Republic, England, Finland, France, Germany, Hong Kong, Iraq, Ireland, Israel, Italy, Japan, Kuwait, Macau, Malta, Mexico, Netherlands, New Zealand, Norway, Okinawa, Oman, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Scotland, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE and Venezuela using the most economical means possible for the quickest, most reliable service.

Our clients include individuals, collectors, banks, major theme parks, colleges, universities, advertising agencies, marketing companies, theatrical organizations, marching bands, museums, restaurants, hotels, vacation resorts, reenactors, riding clubs, government agencies, movie and television production companies, actors, and stuntmen.

Thanks for visiting our website. We'd love to help you with your event.